Privacy Policy

This Privacy Policy applies to Forged Garage Door LLC and explains how we collect, use, protect, and share information when you visit our website, submit a service request, contact us, or interact with website features.

1. Information We Collect

Information you provide voluntarily. When you contact us or submit a service request through our website, we may collect:

• Name
• Phone number
• Email address
• Service address or ZIP code
• Garage door issue or service request details
• Preferred appointment date or time
• Messages or descriptions submitted through website forms
• Photos uploaded by you, if photo upload is enabled on the website

Information collected automatically. Our website or its service providers may automatically collect certain technical information when you visit, including:

• IP address
• Browser type and version
• Device information
• Website activity and pages visited
• Cookies and similar technologies
• Referral and advertising information

2. How We Use Information

We may use the information we collect to:

• Respond to service requests
• Contact you regarding requested service
• Provide estimates or service information
• Schedule or confirm appointments
• Provide customer support
• Operate and improve our website
• Measure website and advertising performance
• Prevent fraud or misuse
• Maintain business records
• Comply with applicable legal obligations

By providing your phone number through our service request form, you allow Forged Garage Door to contact you regarding that request and related service communications. Marketing consent, if ever used, will be obtained separately where required.

3. Cookies, Analytics, and Advertising

Our website may use cookies, analytics tools, advertising technologies, or similar services — including services provided by companies such as GoDaddy, Google, and Meta — if those technologies are installed or enabled. These services may collect information about your website visits and interactions for analytics, advertising measurement, website functionality, and similar purposes. You may be able to control cookies through your browser settings.

4. Service Providers

We may share your information with trusted service providers only as reasonably necessary to operate our business or website — such as website hosting, email, communications, analytics, payment processing, scheduling, accounting, or similar business services. We do not sell your personal information.

5. Data Security

We use reasonable administrative, technical, and organizational measures to protect your information. However, no internet transmission or electronic storage method can be guaranteed to be completely secure, and we cannot guarantee absolute security.

6. Data Retention

We may retain your information for as long as reasonably necessary to respond to requests, provide services, maintain business records, comply with legal obligations, resolve disputes, or protect legitimate business interests.

7. Third-Party Links

Our website may contain links to third-party websites or services. Forged Garage Door is not responsible for the privacy practices of those independent third parties. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our website and garage door services are intended for adults and are not directed toward children.

9. Privacy Choices and Questions

If you have questions about your personal information or this Privacy Policy, please contact us using the contact information provided on our website.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When changes are made, we will update the effective date shown at the top of this page.